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Oversaw vision and development of a smart home web platform enabling apartment managers to remotely view and control smart access and IoT systems across 1300+ properties.
- Partnered with directors to introduce product management best practices, including PRD standardization, structured roadmap planning, discovery workshops for user journey mapping, and beta testing programs to strengthen cross-team alignment and delivery predictability
- Worked with engineering to introduce agile best practices including, feature breakdown, estimations, retrospectives, stakeholder demos and release management
- Led department-wide agile transformation, resulting in achieving 90%+ on-time delivery of commitments across teams
- Hired key leadership to scale and stabilize testing and delivery processes across the organization
- Restructured development teams to reduce blockers by 80%+
- Increased release frequency by 600% through continuous planning integrated with 2-week sprints
- Championed a user-centered technical culture, introducing domain-driven design (DDD) principles across development teams
- Partnered with embedded engineers to integrate IoT devices (sensors, locks, thermostats, leak detectors) into a unified interface with insights and user controls like: configurable alerts, thresholds, and automation features powered by real-time data-insights
- Launched a new flagship product, an app migration that was stalled in development for 3 years, in <10 months
- Led beta customer onboarding for a new platform, building initial client relationships and discovery pipelines, onboarding 100+ beta users where no customer channels previously existed
- Recognized for improving developer morale and team cohesion through consistent process leadership, clear goal-setting, and cross-team transparency
Led software development for Rivian’s Fleet core platform, delivering tools at the intersection of telematics, firmware, and cloud services to streamline operations for commercial fleet managers.
- Partnered with embedded systems, data, and API teams to launch intelligent features like general insights and analytics, predictive maintenance scheduling and real-time vehicle alerts
- Built platform tools that enabled 10+ development teams to build and own reports and notifications
- Led feature validation and platform readiness for Rivian’s Fleet beta, enabling the transition from internal testing to live fleet operations across 7 U.S. cities
- Ensured alignment with Rivian’s broader platform ecosystem—coordinating with 40+ product managers to maintain brand consistency and enable scalable platform-wide delivery
Led cross-functional development of an integrated workforce management platform combining scheduling, HR, payroll, employee engagement, and financial wellness tools in the long-term assisted care industry.
- Spearheaded the company’s first PRD and roadmap sign-off process, improving delivery accuracy by 50%
- Brought first iteration of centralized performance tracking and insights generation by integrating Google Analytics
- Improved user role flexibility and future-proofed system architecture by spearheading the RBAC-to-ABAC access control migration
Owned the core platform and a wide portfolio of complex applications built on top, delivering foundational infrastructure in addition to specialized business intelligence tooling to commercial and residential property managers managing leases and assets.
- Built cross-functional expertise by progressing through support, sales, client success, and product ownership roles over a 7-year tenure, gaining end-to-end visibility into customer needs, operational challenges, and product strategy
- Migrated our embedded identity provider (IdP) to an industry standard identity management solution
- Launched and supported critical data authorization management tools compliance with industry audit protocols like Sarbanes-Oxley (SOX) compliance
- Independently set up and managed the company’s first beta testing program—built around a complex, feature-rich SQL querying tool I led from 0 to 1
- Managed 70+ unique applications: a mix of new build & legacy, desktop & web, and technical & non-technical tools, platform tooling
- Led development and launch of an ODBC driver, enabling technical clients to query and manage their MRI data directly via SQL.
- Acted as executive liaison for 30 top clients, establishing new feedback loops that aligned product priorities with client pain points and strategic growth opportunities