Skills

Languages & Front-End Technologies
JavaScript
HTML
CSS
SQL
Philosophies & Frameworks
Product Strategy
She brought not only sunshine but also value to every meeting we've ever had.
- Taya Lau, Sr. Strategic Account Manger, MRI Software

Education

Kent State University
Bachelors of Business Administration in Marketing, Market Research concentration
Cuyahoga Community College
Associate of Arts in Business Management
Ohio State University
Worked toward Bachelors of Science in Visual Communications, Photojournalism concentration, Marketing minor

Professional Experience

Senior Product Manager, Smart Building @ STRATIS a RealPage Inc. company
October 2022 - May 2024

Oversaw vision and development of a smart home web platform enabling apartment managers to remotely view and control smart access and IoT systems across 1300+ properties.

  • Partnered with directors to introduce product management best practices, including PRD standardization, structured roadmap planning, discovery workshops for user journey mapping, and beta testing programs to strengthen cross-team alignment and delivery predictability
  • Worked with engineering to introduce agile best practices including, feature breakdown, estimations, retrospectives, stakeholder demos and release management
  • Led department-wide agile transformation, resulting in achieving 90%+ on-time delivery of commitments across teams
  • Hired key leadership to scale and stabilize testing and delivery processes across the organization
  • Restructured development teams to reduce blockers by 80%+
  • Increased release frequency by 600% through continuous planning integrated with 2-week sprints
  • Championed a user-centered technical culture, introducing domain-driven design (DDD) principles across development teams
  • Partnered with embedded engineers to integrate IoT devices (sensors, locks, thermostats, leak detectors) into a unified interface with insights and user controls like: configurable alerts, thresholds, and automation features powered by real-time data-insights
  • Launched a new flagship product, an app migration that was stalled in development for 3 years, in <10 months
  • Led beta customer onboarding for a new platform, building initial client relationships and discovery pipelines, onboarding 100+ beta users where no customer channels previously existed
  • Recognized for improving developer morale and team cohesion through consistent process leadership, clear goal-setting, and cross-team transparency
  • Fun fact: I started and managed the STRATIS book club!
Product Manager, Fleet Core @ Rivian Automotive
October 2021 - July 2022

Led software development for Rivian’s Fleet core platform, delivering tools at the intersection of telematics, firmware, and cloud services to streamline operations for commercial fleet managers.

  • Partnered with embedded systems, data, and API teams to launch intelligent features like general insights and analytics, predictive maintenance scheduling and real-time vehicle alerts
  • Built platform tools that enabled 10+ development teams to build and own reports and notifications
  • Led feature validation and platform readiness for Rivian’s Fleet beta, enabling the transition from internal testing to live fleet operations across 7 U.S. cities
  • Ensured alignment with Rivian’s broader platform ecosystem—coordinating with 40+ product managers to maintain brand consistency and enable scalable platform-wide delivery
  • Fun fact: I took a Rivian on a telemetry testing road trip down “The 101” for a day, manually triggering alerts, locks, and safety systems to validate real-world vehicle behavior.
Product Manager, Framework & Data @ OnShift
March 2021 - October 2021

Led cross-functional development of an integrated workforce management platform combining scheduling, HR, payroll, employee engagement, and financial wellness tools in the long-term assisted care industry.

  • Spearheaded the company’s first PRD and roadmap sign-off process, improving delivery accuracy by 50%
  • Brought first iteration of centralized performance tracking and insights generation by integrating Google Analytics
  • Improved user role flexibility and future-proofed system architecture by spearheading the RBAC-to-ABAC access control migration
  • Fun fact: I founded a cross-functional committee to build OnShift’s first company-wide data dictionary—turns out, aligning five departments is harder than writing the dictionary itself.
Product Owner, Framework Tools & Analytics @ MRI Software
September 2014 - March 2021

Owned the core platform and a wide portfolio of complex applications built on top, delivering foundational infrastructure in addition to specialized business intelligence tooling to commercial and residential property managers managing leases and assets.

  • Built cross-functional expertise by progressing through support, sales, client success, and product ownership roles over a 7-year tenure, gaining end-to-end visibility into customer needs, operational challenges, and product strategy
  • Migrated our embedded identity provider (IdP) to an industry standard identity management solution
  • Launched and supported critical data authorization management tools compliance with industry audit protocols like Sarbanes-Oxley (SOX) compliance
  • Independently set up and managed the company’s first beta testing program—built around a complex, feature-rich SQL querying tool I led from 0 to 1
  • Managed 70+ unique applications: a mix of new build & legacy, desktop & web, and technical & non-technical tools, platform tooling
  • Led development and launch of an ODBC driver, enabling technical clients to query and manage their MRI data directly via SQL.
  • Acted as executive liaison for 30 top clients, establishing new feedback loops that aligned product priorities with client pain points and strategic growth opportunities
  • Fun fact: I launched a product within my first 3 months at MRI… as a side project while in support!

Hobbies & Interests

Creative
Painting (acrylic, watercolor, gouache)
Urban sketching (en plein air, ink & wash)
Embroidery, cross stitch, etc
Sewing
Photography
Guitar (acoustic & electric)
Curious
Traveling
Learning new languages
Researching rabit holes
Building bucket lists
Stargazing
Reading
Connected
The Sims
League of Legends
Animal Crossing
Walkabout Golf (VR)
Cook Out (VR)
Tabletop and card games